The B.I.Cycle Shop Experience
We offer a supportive and personal interaction with our customers, and strive to provide the most complete and positive customer experience available from a bike shop.
Our goal is to
- provide first class service.
- give support to the entire spectrum of bike customers.
- offer resources that go above and beyond the sale of a bicycle.
We have a bike for you. Our wide selection of bicycles means we have offerings for all cyclists, from beginner to advanced riders, for every age group and every riding style. Our custom built bikes also allow us to offer unique items for unique individuals - those who want the precision and power of a tailored fit. If you’re not sure what you want, no problem - our experienced and friendly staff would love to share their insights and knowledge about biking and help you make the choice that is right for you!
Our bikes are professionally built and tuned by an experienced mechanic. Not all bikes are created equal. Even purchasing the same brand of bike from different shops does not imply the same quality. Bikes come to shops disassembled in boxes, and need to be professionally built and tuned to provide the best possible service life and safety. Not to mention, every person has different characteristics and needs that may require some adjustment to a bike before it goes out the door. Alternate saddles, handlebar positions, tire styles and widths are all things that can make a big difference for a rider. Every rider that purchases a bike from us will receive special attention to the way it fits.
Test Rides and Fittings. As previously mentioned, our staff wants to be sure you get a bike that fits. Test riding, and having our staff evaluate your positioning in a bike-trainer at the shop ensures that you will walk out the door with a machine that fits you perfectly.
Every new bike comes with a free tune-up and 10% off accessories for a year. Bikes require maintenance. It is important that after you’ve ridden your bike a few weeks, and sufficiently broken it in, you bring it in for its first service. Cables can stretch, spokes can loosen, and things may settle in a bit. We provide this first service for free, included with your purchase. As you
We stand behind our products. If you have any problems with products you purchased from us, we will assist you. We also like to know what you think of the products, as this helps influence our choices.
We’ve got great gear and accessories. We stock our store with great accessories and equipment such as jerseys and clothing, lighting systems, helmets, pumps, locks, hydration systems, computers, and plenty of other fun and useful items.
Gift cards available. If you're looking to buy a bike or accessories as a gift, but aren't quite sure about sizing, color, or anything else, gift cards are always a good option. If you're out of the area, just call or email us to make arrangements.